System and software are continuing to evolve and every industry , platform change software is updated , margins shrink and we are constantly challenged to keep abreast of new technology . ASA:CARE can assist in the rapid changing landscape by minimizing the chance of something going wrong at most critical of times. The combined knowledge of our technical staff and their ability to find solution to your problems will empower you to take on the biggest of the projects. All of our support teams are accredited in at least one are of computing. Many of them are accredited in more. The skill sets vary and are constantly being updated spanning across all areas of our industry. As a facility with ASA:CARE in place you will be able to focus on what you do best your core business , knowing what your IT needs will be met by team of technical services staff.

We offer a range of support packages tailors specifically to your facility. Contact us for more information and quotation.

ASA: CARE Help Desk

Every ASA: CARE support packages includes access to our online based help desk for issues logging and tracking. Working with professional technicians will ensure they receive prompt and accurate responses. The system will allows us to offer structured services and support to all our sites.

ASA: CARE Onsite

Support we also offers range of on-site support contracts where we can be your virtual technician team providing regular system maintenance as well as break fix repairs.

Level 1: Business hour telephone an email support - 2 Hr Response. Up to 2 Hrs per week on site support.
Level 2: Business hour telephone an email support - 2 Hr Response. Up to 4 Hrs per week on site support.
Level 3: Extended hour telephone an email support with remote login - 1 Hr Response. Up to 6 Hrs per week on site support.
Level 4: Extended hour telephone an email support with remote login - 1 Hr Response. Up to 12 Hrs per week on site support.

Log a Support Issues: support.aravsystem.com

Contact Details:-                                                 

Sales & Marketing 

Office:(412)-220-2014 
Cell: 412-951-6470 
Toll Free- 1-800-660-2169 
Email: inquiry@aravsystem.com

IT & Software Management Solutions

Office:(412)-220-2014
Cell: (412)-951-6470
Email: ITSM@aravsystem.com